- Cashout times: Normal (8-16 hours)
- US Customers accepted: No
- Customer support: Great
- Casino: Available (NetEntertainment)
- Poker: Available
- Games: Available
Bet-at-home.com is considered to be a leading betting company in Eastern Europe and German-speaking countries. They were founded in 1999 in Austria and been online since then, but now having offices located in Germany, Austria, Malta and Gibraltar and is listed at Frankfurt Stock Exchange since December 2004, being fully licenced in Malta by MGA of Malta.
They are now part of BetClic Everest Group, which is also owner of brands as BetClic and Expekt and one of leading French companies in the industry of online sports betting. There are already over 4.5 million people worldwide using them.
The company is main sporsor of German Bundesliga side Hertha BSC for years now, but also sponsoring. Their current partnerships include sponsoring of FK Austria Wien, SV Ried, ATP tournament in Kitzbuhel, WTA tournament in Linz, while the bookmakers' LED and fixed banners were seen at most of worldwide known competitions, such as UEFA Europa & Champions League, as well as 2014 World Cup.
Bet-at-home customer support is one of their stronger points, since they tend to reply within an hour usually being one of the fastest in the industry. It's possible to contact them via live-chat, but also with a phone call or sending an e-mail. You can use their website in fifteen different languages, which eases navigation for many of their customers.
You can also send them an e-mail in your own language since their customer supports includes assistance in Croatian, Czech, English, German, Hungarian, Italian, Polish, Portugese, Russian, Serbian, Slovak, Slovenian, Spanish and Swedish. Their dedicated support team is there to help you 24/7 via live-chat, while high stakes punters have the option to get a dedicated manager as well. Website also offers detailed FAQ section.
Their website is available in English, German, Greek, Italian, Polish, Slovenian, Czech, Hungarian, Slovakian, Croatian, Serbian, Swedish and Portuguese languages.
You can bet in the following currencies: EURO, British Pound, Bulgarian Lev, Czech Koruna, Danish Krone, Polish Zloty, Russian Ruble, Romanian Leu, Swedish Krona, Swiss Francs and US Dollar.
You can fund your account using all major credit and debits cards such as Visa, Maestro, MasterCard, Dinners Club, but also debit Visa Electron card. Other banking options would be Bank Transfer, Epay, EPS, Giropay, Multibanco, Neteller, Paybox, Paypal, Paysafecard, PLATBA24, Przelewy24, Skrill, Sofortuberweisung, Ukash, Webmoney and Western Union.
Depositing options vary from country to country and you should check it prior to registering. One of disadvantages would be that credit and debit (Visa, Mastercard/Eurocard and Diners Club) card deposits include standard processing fees (2%).
You can withdraw using Bank Transfer, Credit Cards, NETeller, Skrill, WebMoney and Western Union.
Minimum deposit amounts varies, but it usually goes from €5.00 to €10.00, while minimum withdrawal amount is €10.00. When withdrawing, you have three free withdrawals during the month using Bank Transfer, 2 free withdrawals for Skrill, while 5.00 EUR fee will be implemented for every further withdrawal. Other options such as Credit and Debit cards, Neteller and PayPal are free of fees.
Betting coverage, Odds quality, Live betting, Cash-Out
Bet-at-home.com offers approximately over 7000 bet daily in all sports. They offer wide variety of sports, but with the biggest focus being on Football, which is their main part of sports betting offer.
They offer huge range of leagues and Cups, including exotic leagues such as Guatemalan, El Salvadorian, Ugandian or Rwandian and Fijian football leagues. Logicaly and understandly, such completely unknown leagues come with lower limits or sometimes without possibility to take it as a single bet option.
Their odds total payout comes a bit low and might not be the first bookmaking option in case you are professional punter, since their profit margin is a bit higher than what "top industry bookmakers" offer. Basketball handicap offer goes with 1.85-1.85 odds at the most of the time, but bet-at-home is still worthy as covering huge numbers of leagues and sports, sometimes accepting larger stakes on some competitions when others don't.
One of the strongest points is that their customer support settles bets immediately after the end of the match. Suited for European based punters, they offer odds only in decimal EURO format (1.50). Live betting is also possible, coming with plenty of live-stream action during the day and very light live-betting console.
They also offer cash-out option now, which is still a bit under development and isn't implemented in whole variety of markets they offer. You can still make an early cash-out of a placed single or combi bet from sports and live betting offer, but it's not ofered for system or multi-way bets for now. They do try to offer it as often as possible, however its availability can not be guaranteed.
In case you are not a high stake punter and based in Europe, bet-at-home might be the perfect bookmaker for recreational game-plan. They are now known for years as a good, reliable bookmaker with typically fast payouts and very reliable customer supports dealing with problems within an hour. Bookmaker offers good bonuses, often also rewarding their exisiting customers with big reload bonuses, free bets and daily raffles.
Being fully licences in Malta for years and operating for over a decade, there's not much to wonder about their reputation and reliability, while they made a strong impact by sponsoring so many sporting events and clubs (Football, Tennis, Handball and Winter Sports included) throughout the continental part of Europe. They seem to be a must have for European based punters and newcomers into the betting scene with excellent live streaming coverage.Visit Bet-at-home.com ►
Bet-at-home is known for many promotional and welcoming offers, however at the moment they don't offer first deposit bonuses for new accounts opened in their sportbook.
We may only assume it's a small break to reconsider their strategy, so be sure to check this page regularly as new promotional offers may come any time soon.
The website is also well-known for awarding their exisiting customers from time to time, including their promotions such as "Winner of the day", "BETMASTERCUP" or "Who can hold out the longest" features that you can check more closely at their promotion's page.
Odds - Profit Margin
Profit margin indicates the profit of the bookmaker. Bookmakers with a small profit margin, release more money on payouts, something which is an advantage for punters.
Due to strategic and legal reasons, bet-at-home.com is now focused only on their core markets.
They are offering their services exclusively to residents of: Austria, Bosnia and Herzegovina, Croatia, Cyprus, Finland, Germany, Gibraltar, Great Britain, Ireland, Liechtenstein, Malta, Montenegro, Netherlands, Poland, Serbia, Slovakia, Slovenia, Sweden and Switzerland.
Their website is clear-cut, very reliable and user-friendly. Very neatly and well-organized, it allows easy navigation even for the beginners.
Betting via mobile is of course possible, while bet-at-home also has dedicated mobile application (iOS version 9.0 or higher & Android version 5.0 or higher) making the experience even better.
Thanks for reading our Bet-at-home review.